We are a group of passionate individuals who create innovative business software solutions for ministries.
Susan Swihart supervises and works along side a great team of knowledgeable, caring and patient support staff. Her joy in helping others work through their software difficulties, added to her 19 plus years of experience in the area of software support for computerized record keeping, makes her very qualified for the task.
Before moving to Texas, Susan and her husband worked a number of years in private Christian day schools. They were recruited by Accelerated Christian Education and moved to Texas in 1989. Susan was a vital member of the computer support team and assisted private school staff members with their student records, software questions and difficulties.
As supervisor of the DonorDirect support team, Susan helps coordinate the efforts of those directly helping clients on the phone and via other communication methods. Our clients and their staff look to DonorDirect support for assistance and providing excellent service is a priority for Susan and her team. Susan considers it a privilege to work with ministries that are doing God's work to reach those in need.
Susan and Randy, her husband of 30 years, have three boys, one girl and three grandchildren. She loves to bake and enjoys playing the piano.